Times have changed. Modern medical assistant uses several computer programs on a daily basis. It helps them to save time, and to work more effectively. In a busy environment, for example when one assistant works with several physicians (which happens in a clinical environment), using software is actually the only way to keep the work organized.
Case 1: You have experience
If you have experience with software, such as accounting software, medical practice management software (for keeping medical records and scheduling appointments), word processor (such as MS Word), you should tell them how long you have been working with each program, and what you can do with the help of it.
I have been working with AdvancedMD for one year. I can create invoices, keep records and plan appointments. I have been working with MS Word all my life, and I can do virtually anything with it.
Case 2: You have no experience
Most of us do not have an experience with medical accounting or medical management software, if we have not worked as medical assistant before. It is something normal, since it goes about specific software products.
In this case you should talk about your computer skills, and an ability to learn to work with new software quickly. You can also mention some other, common software products, you can work with.
I have been working actively with both MS Word and MS Excel for past five years. I know that you likely use here some medical practice management software. While I have never worked with that one, I believe I can learn to work with it quickly. If you hire me, I am willing to commit my free time to study and practice with the software, to learn it as quickly as possible.
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